Privacy Policy
Last updated: June 2026
Information We Collect
When you submit a quote request or contact form on our website, we collect the information you provide, including your name, email address, phone number (including mobile number), and project details. We use this information solely to respond to your inquiry and provide the services you've requested.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request or inquiry
- Schedule consultations and provide estimates
- Communicate with you about your project, including by phone, email, and text message (SMS) where you have provided your number
- Send appointment reminders and project updates
- Improve our website and services
Text Messaging (SMS)
If you provide your mobile number and opt in — for example, by checking the SMS consent box on a form on this website or by texting us first — we may send you text messages related to your inquiry, quote, appointment scheduling, and project updates. Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP or contacting us at the number below.
SMS consent is not shared with third parties or affiliates. Your mobile information and text-messaging opt-in are used only by Ridgestone Exteriors to communicate with you, and will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our website and conducting our business (for example, our scheduling, email, and text-messaging providers), subject to confidentiality agreements. No mobile information or SMS consent is shared with third parties or affiliates for marketing purposes.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use our site. This helps us improve the user experience. You can control cookie settings through your browser preferences.
Contact
If you have questions about this privacy policy, contact us at info@ridgestoneexteriors.ca or call (226) 503-9527.