Question 1

What areas do you serve?

Accepted Answer

We serve London, Ontario and the surrounding region including St. Thomas, Woodstock, Strathroy, Tillsonburg, Ingersoll, Dorchester, Komoka, and other communities within about 45 minutes of London.

Question 2

Do you offer free estimates?

Accepted Answer

Yes. Every project starts with a free on-site consultation and written quote. No obligation, no pressure.

Question 3

Are you insured?

Accepted Answer

Yes. We carry full liability insurance and are WSIB compliant. Ontario does not require a provincial contractor licence for exterior renovation work, but insurance and WSIB coverage are what actually protect you — we can provide documentation on request.

Question 4

How quickly can you start a project?

Accepted Answer

Lead times vary by season and scope. After your consultation, we'll give you a realistic start date. We don't over-promise on timelines.

Question 5

What types of windows do you install?

Accepted Answer

Casement, single-hung, double-hung, slider, bay, bow, awning, picture, egress, and custom shapes. We'll recommend the best option for each opening in your home.

Question 6

How long does window replacement take?

Accepted Answer

Most homes can be completed in 1–3 days depending on the number of windows. We always finish exterior weatherproofing the same day.

Question 7

Will new windows really save me money on heating?

Accepted Answer

If you're upgrading from single-pane or older double-pane, modern low-E windows with argon fill can reduce heat loss by 40–60%. Double-pane low-E is standard; triple-pane is available as an upgrade. Most homeowners notice the difference in the first heating season.

Question 8

Do I need to replace all my windows at once?

Accepted Answer

No. We can phase the work if needed. That said, doing the full house at once is usually more cost-effective and gives you consistent appearance and performance.

Question 9

How long does a door installation take?

Accepted Answer

A single exterior door install typically takes about a day — including removal, fitting, insulation, hardware, and trim.

Question 10

What door material is best — steel, fiberglass, or wood?

Accepted Answer

Steel is affordable and secure. Fiberglass resists denting and can mimic wood grain. Solid wood looks premium but needs more maintenance. We'll help you weigh the trade-offs.

Question 11

Can you match my new door to my existing exterior?

Accepted Answer

Yes. We offer a wide range of colours, glass options, panel styles, and hardware finishes to complement your home's existing look.

Question 12

How long does a siding job take?

Accepted Answer

A typical home takes 1–2 weeks depending on size and scope. We work elevation by elevation to minimize exposure time.

Question 13

What siding materials do you offer?

Accepted Answer

Vinyl, engineered wood, and fiber cement (James Hardie). Each has different benefits — we'll recommend based on your priorities and budget.

Question 14

Can I see what my home will look like before you start?

Accepted Answer

Yes. We offer 3D visualization renderings of your home with the new siding, colours, and accents so you can see the result before any work begins.

Question 15

What are soffit and fascia?

Accepted Answer

Soffit covers the underside of your roof overhang. Fascia is the vertical board at the roof edge where eavestroughs attach. Together they protect your roof structure from moisture and pests.

Question 16

How do I know if mine need replacing?

Accepted Answer

Look for peeling paint, visible rot, sagging panels, pest activity, moisture stains in the attic, or ice buildup along the eaves in winter.

Question 17

Can soffit and fascia be done without replacing the roof?

Accepted Answer

Yes. This work is at the roofline but independent of the roof surface. We don't disturb your shingles.

Question 18

How does your quoting process work?

Accepted Answer

You request a quote online or by phone. We schedule an on-site visit, take measurements, discuss your options, and provide a detailed written quote — usually the same day or within 48 hours.

Question 19

Do you handle permits?

Accepted Answer

When permits are required (e.g., egress windows, structural changes), we coordinate the permit process as part of the project.

Question 20

What warranties do you offer?

Accepted Answer

Products carry the manufacturer's warranty (typically lifetime on most window and door products). We also provide a workmanship guarantee on our installation.

Frequently Asked Questions

General

Windows

Exterior Doors

Siding

Soffit & Fascia

Process & Pricing

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